| Making the Right Decision

questions

According to a North American study on the effectiveness of alarm systems, 97 percent of home security system owners believe that their systems are effective at guarding against a home break-in.

WHAT IS ELECTRONIC SECURITY?

Electronic security is the use of electronic equipment to monitor an environment. Various detection devices may be incorporated into a system to detect burglary, fire and other so called critical functions. The alarm control is connected via a communication link to a 24 hour monitoring station which functions to receive transmitted signals and act on them accordingly, i.e. to call local emergency response authorities. Typically the system is armed and disarmed using a digital touch pad using a confidential entry/exit code. TOP


WHAT ARE THE BENEFITS?

The cost of lost sentimental and personal possessions are incalculable and disruption and lost workdays due to burglary significant. An electronic security system allows you to restrict and control access to any area. Premises with electronic security are five times less likely to be burglarized. Fire monitoring substantially reduces loss and mitigates down time. Insurance companies often demand electronic protection as a condition of insurance or offer significant discounts in recognition of its importance in loss prevention. Nationally 98.7% of alarm system owners say they are very satisfied with their electronic security investment. Dealing with our established organization is a good decision and sound investment. TOP


WHAT WILL IT COST ME?

Basic home and business systems start at $399.00 and address basic security requirements. Monitoring of a systems using industry standard digital format is $25.00 per month. Larger custom systems requiring design and consultation may be quoted as per customer requirements. Consultation and engineering for major accounts is on hand and references available upon request. A customer care person would be pleased to meet with you to discuss the various options appropriate for your application. TOP


WHAT WILL IT SAVE ME?

Most persons victimized by burglary or suffering from the misfortune of a fire immediately enquire about an electronic security system. The potential loss of life, the disruption and distress of a violation take years to overcome. The investment in an electronic alarm system mitigates a loss and deters a potential burglar. As most home burglaries happen during daylight work hours, individuals are helpless to protect their own homes. Alarm systems mitigate theft, as reported by twelve major insurance companies offering up to 15% insurance discounts to alarm owners. TOP


WHAT BRANDS DO YOU SELL?

With over twenty years of experience in this industry as a premium supplier of electronic security services, we have relationships with all the major quality manufacturers of electronic security systems. As an independent installation company, we are free to advise the use of the most appropriate equipment. Typically we confer with clients to ensure the maximum value is attained from a particular choice of equipment or systems design. TOP


WHAT ARE YOUR INSTALLATION PRACTICES?

A system is only as good as the quality of the installation and after sale customer care. Service and installation technicians are certified, accredited and licensed. Our vast experience on varied and complex installations ensures high competency, professional installation practices and post installation, customer education and instruction. TOP


WHAT WARRANTY DO YOU OFFER?

Most electronic security equipment is covered by a three year comprehensive parts and labour warranty. Large commercial and institutional systems may be covered by a separate service agreement to extend standard warranties. TOP


WHAT INSURANCE DO YOU CARRY?

We carry errors and omissions insurance as is the norm for professional installation and monitoring companies. Additionally, our service personnel have special bonding agreements. TOP


WHAT IS AN ALARM CONTROL?

An alarm control is the master computer based command centre of the security system. All remote control, detection and annunciation devices are wired into this control. Additionally, the master control contains a back up power supply and remote transmission equipment to signal electronically, to our 24/7 monitoring station, in the event of an alarm condition. TOP


WHAT IS A BACK UP POWER SUPPLY?

Security systems require a back up power supply in the event of power disruption or failure. All system main controls contain a special rechargeable security battery. TOP


WHAT IS A DIGITAL TOUCH PAD ARMING STATION?

A touch pad allows the system operator on site control and operation of the security system. Typically, an LCD display indicates status of the system and digital numbered keys allow for arming and disarming of the system using a confidential code. TOP


WHAT IS A MOTION SENSOR?

A motion sensor is a device that is located at strategic locations within the area of protection, which detects intrusion. Various detection technologies may be used including infrared, laser, microwave or combination of the above depending on the volume of the space to be protected and ambient environment. Special Pet Exclusion Sensors allow common pets to enter the area of protection and not be detected, this allows for a system to be armed with pets free to wander the protected area. TOP


WHAT IS A MONITORED SMOKE ALARM?

A monitored smoke alarm allows for a sophisticated form of smoke detection. The presence of smoke in the detector triggers a transponder device, which sends a designated fire signal to the 24/7 monitoring station allowing for the dispatch of fire response authorities. TOP


WHAT IS A MONITORED CARBON MONOXIDE ALARM?

A monitored carbon monoxide alarm allows for a sophisticated form of gas detection. The presence of carbon monoxide in the detector triggers a transponder device, which sends a designated alarm signal to the 24/7 monitoring station allowing for the dispatch of designated response authorities. TOP


WHAT IS A MONITORED LOW/HIGH TEMPERATURE ALARM?

A low/high temperature alarm sends a designated alarm signal to the 24/7 monitoring station upon a sensing of low or high temperature in the surrounding environment. TOP


WHAT IS A GLASS BREAK SENSOR?

A glass break sensor is an acoustical sensing device, which detects the sound of glass breakage. TOP


WHAT IS A DOOR/WINDOW CONTACT?

A contact is a device that can detect door or window movement. TOP